Paula Dupuy, DVM

Dr. Paula grew up right here in Flamborough, Ontario. At a young age her family moved to a farm in Valens and bought their first horse. Since then she cannot remember a life without horses. Paula graduated from Hillfield-Strathallan College in 1984 and began her post-secondary education at McGill University. She then transferred to the University of Guelph completing a Bachelor of Science degree in 1988 and received her Doctor of Veterinary Medicine from the Ontario Veterinary College in 1992.

Dr. Paula's greatest professional accomplishment is the building of Troy Veterinary Services, which has now grown into Troy Equine Services and Troy Animal Hospital, one patient and one client at a time. Her goal was always to provide personalized compassionate care and she believes staying true to this practice model has been the key to our success. She feels that the veterinarians and support staff that have joined the team, who have been committed to this same mission, have made this practice much greater than she could ever have done on her own. Outside of work Paula approaches other aspects of life with the same enthusiasm. As a wife and mother, she is dedicated to her family and enjoys boating, music, and of course, horses during any extra time that she may have! Paula is a long time member of the Wellington-Waterloo Hunt Club and mid-life she realized a lifelong dream and took up the sport of eventing. She has had some great success with her crossbred stallion Madhatter and enjoys every moment of training and competing in this very intense sport.

Jackie Haas, DVM

Jackie's first years in practice were focused on emergency medicine. More recently, she has transitioned to a combination of general practice and emergency medicine. She enjoys working with pets, and their families, in her local Guelph community and area.

During her down time, Jackie experiments in the kitchen and the garden, shares meals with friends, and travels with her vintage trailer. Her and her partner are otherwise busy spending time with their cats and dogs, trying to keep everyone out of trouble.

Rayna Jancar, RVT

Rayna was born here in Cambridge Ontario, and moved around to live in London, Calgary, and Toronto before moving back to her roots in Cambridge. She was able to spend a lot of time on her grandparents farm where she was always surrounded by animals. (Also where she discovered they weren’t just fun for eating!) Rayna went on to complete an Equine Coaching program at Humber College which led to her attending the Veterinary Technician Program at Sheridan College. Rayna describes going back to school in her 40’s to become a registered veterinary technician as one of her great professional accomplishments as it was a passion of hers for so long. Away from the clinic Rayna enjoys being very involved with her church and going for hikes with her husband and Cane Corso, Frankie.

Clarissa Chaisson, VT

Clarissa grew up in the Lynden/Hamilton area and had an interest in animals from a very young age. Clarissa’s passion grew from watching our very own Dr. Paula treat and care for her animals for 16 years. This made Clarissa want to help and she went on to attend Seneca College to become a Veterinary Technician, graduating in 2016. Outside of the clinic Clarissa spends most of her time with her friends and family, walking her dog Barron, or having snuggle sessions with her cat, Smokey.

Sherri Roth, VT

Sherri grew up locally in Cambridge, Ontario and has always had a special passion for wildlife. She hand raised a few baby raccoons and successfully released them back into the wild!  Sherri graduated from Sheridan College in the Veterinary Technician program in 2013 and has loved working here ever since. Outside of work Sherri enjoys hiking with her Great Dane Bomber, playing with her son Liam, and getting her hands in the soil working on her home garden. 

Melissa Radeska, RVT

Melissa grew up in Scarborough, Ontario. She has always been interested in animals and knew she wanted a life working with them. Her interest in animals initially peaked as a little girl working on a horse farm to pay for riding lessons. She then got her first dog “Trixie” a Maltese Poodle, she was hooked! After completing a highschool co-op at a veterinary clinic, Melissa went to Seneca College graduating in 2011 from the Registered Veterinary Technician program. Melissa loves being a veterinary technician as she feels the bond of trust built between client, patient, and their veterinary team is like no other. She feels most proud when making a client and patient feel comfortable at the clinic, knowing the level of care our veterinary team can provide. Outside of the clinic Melissa spends time with her family, including her boyfriend and their son, along with their 13 year old Yorkie, Milo. Melissa loves to travel and ensures to make time for a trip at least once a year, and any chance she has to get back in the saddle, she takes!

Kourtney Rivers, DVM

Dr. Kourtney grew up locally in Glen Morris, Ontario. For as long as she can remember, she has always wanted to be involved in the care of animals. From playing catch and release with the critters in Grand River, to starting and running a Pet Club which cared for people’s pets while they were away. Dr. Kourtney has a solid background in training and socializing dogs as she has fostered 3 puppies for the Canada Guide Dog program, as well as entered her family dogs into multiple fall fairs to display their tricks and talents. She rode horses through her younger years all the way up to the start of her Bachelors of Science at the University of Guelph. This is when Dr. Kourtney began volunteering in the Veterinary Teaching Hospital on campus and solidified her decision to pursue veterinary medicine after she completed her undergraduate degree in 2005. 

She went on to complete her Veterinary Medicine degree from the Ontario Veterinary College (OVC)  in 2009, and is currently completing certifications in Veterinary Herbal Medicine and Veterinary Acupuncture from Chi University (Expected 2023). Dr. Kourtney recognizes that every patient and their situation is unique. Therefore, she enjoys providing individualized care that fits the needs of both owner and their four legged family members. She offers an integrative approach to health for any owners interested. Away from the clinic Dr. Kourtney spends time on her hobby farm with her husband, three children and two Dobermans. She spends much time cooking meals from her own garden produce. Her farm is also home to a small flock of Katahdin sheep, as well as dearly loved barn cats, some rabbits, chickens, and the occasional group of turkeys and ducks. Dr. Kourtney spent many years involved in the dog sport formally called Schutzhund, now IGP. She loved training and trialing her dogs for the sport, and hopes to one day return to it.

Janet Passant, Client Service Specialist

Janet grew up on a dairy farm not too far from our clinic in Rockton, Ontario. She loved being around the calves, kittens, and farm dogs which eventually led to her passion for providing care for animals here at Troy Animal Hospital! Janet is committed to her understanding that pets are always “Man’s Best Friend”. They don’t judge you, are always happy to see you, and never fail to make you smile! This is why Janet is the face of our clinic, being the smile you see when you first walk through the door, or the listening ear and helpful voice on the other end of the phone. She has a natural ability when it comes to talking and listening to all our clients needs. She finds joy each day in interacting with our patients. Outside of the clinic you could find Janet snowmobiling at their northern cabin, helping out at her farm at home, and spending time with her husband, 3 daughters and their partners.

Bailey Hureau, Office Manager

Bailey grew up in Brantford, Ontario, and always had an interest in animals from growing up owning cats and dogs, and riding horses starting at the age of 8! Bailey attended Laurier Brantford and graduated in 2014 with a Bachelor of Arts degree majoring in History. During quarantine she took a History course with Harvard University, and completed an Equine Science Certificate from the University of Guelph. Bailey hopes to one day own a hobby farm to keep her horse Harley, and her dog, Hank. Yet, until then she spends her time reading, watching documentaries and horseback riding!

Sheri Wilshire, Veterinary Assistant

Sheri has always been a local involved in the area, as she grew up in Cambridge Ontario, later moving to Flamborough in 2011 and settling her family there. She has loved animals and wanted to play a role in their care for as long as she remembers. She attended the Animal Care program at Sheridan College, graduating in 2001. Sheri now has 15 years of veterinary care work under belt; from working in the ICU at Mississauga Oakville Veterinary Emergency Hospital (MOVEH) where she performed as the lead hand animal care attendant for the emergency department. She also worked as a veterinary assistant at HWY 24 Veterinary Clinic and volunteered for the Arthur Cat Rescue. Sheri was proud to assist in the ‘Focus and Flourish’ Veterinary Surgical Workshop with Dr. Anne Sylvester for 3 years in a row; 2008, 2009, and 2010! She has a special interest in agriculture and farming as well as rescuing and rehabilitating wildlife in the area. Away from the clinic, you can find Sheri spending time with her husband and two sons on their hobby farm, where they have goats, chickens, and ducks. As well as two cats; Chuck and Hope, and an Australian Cattle dog; Sherman.